Voice AI

An AI that answers your phone, and follows up.

Voice AI is an AI phone agent for your business: it answers inbound calls, answers common questions, qualifies the caller, and books straight into your calendar, and it can also place outbound follow-up calls to leads and confirm appointments. Every call outcome, recording, and transcript lands on the contact record in your CRM. Voice AI is metered by the minute: the Growth plan includes 100 Voice AI minutes a month, and the Pro plan includes unlimited Voice AI under fair use.

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Answer every call, even after hours

Most small businesses lose work to a ringing phone nobody picks up. Inbound Voice AI answers on the first ring, day or night, answers the questions people actually ask (hours, service area, price ranges you approve), qualifies the caller, and books the appointment into your live calendar.

Answers inbound calls around the clock, including nights and weekends
Answers common questions from the script and guardrails you set
Qualifies the caller: service needed, address, urgency
Books straight into a real booking calendar with live availability
Transfers to a human when the caller asks or the rules say so
Takes a message and creates a contact if nobody is available

Can Voice AI make outbound calls too?

Yes. Outbound Voice AI can call a lead back after a form fill, chase an estimate that went quiet, or confirm tomorrow's appointments so your day is not full of no-shows, without anyone on your team dialing.

Call back new leads while they are still deciding
Follow up on estimates and quotes that went quiet
Confirm or reschedule tomorrow's appointments
Outcomes write back to the opportunity and the calendar
Outbound minutes draw from the same monthly Voice AI allowance

Outbound calling has to follow consent and calling rules. Only call people who have given you permission to contact them, honor do-not-call requests and quiet hours, and keep your own records of consent. We give you the tools; compliance is yours to run.

Sounds like your business

A phone agent only works if it sounds like you. Pick from the built-in voice options, or use voice cloning so callers hear a familiar voice, then write the greeting, the questions, and the hard limits it must never cross.

Choose from built-in voice options and preview them
Voice cloning is available if you want your own voice
Write the greeting, the questions, and the booking flow
Guardrails: topics to avoid, prices never to quote, when to transfer
Different scripts for different numbers or locations
Test it by calling in before you point real traffic at it

Everything lands in one place

Voice AI is not a separate phone product bolted on the side. The call outcome, the recording, and the transcript post to the contact record, so the next person who talks to that customer already knows what happened, and the call can start a workflow on its own.

Call outcome, recording, and transcript on the contact timeline
Bookings appear on the calendar and in the opportunity
Calls can trigger workflows: send a text, assign a task, move a stage
Missed and abandoned calls get a follow-up text automatically
Minutes used this month are visible in your account
Call reporting rolls into your dashboards

Included on every plan, and a real person sets it up with you in two 1-on-1 calls in your first week.

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The part nobody else does

Every plan comes with people, not just software.

White-glove onboarding. Two 1-on-1 calls in your first week: we set up the tech with you, then train you on the daily tools. Recorded, so you keep everything.
Live chat + video support. Talk to a human when you are stuck. Screen-share when it is easier to show than tell.
Bi-weekly office hours. Drop into a live session with our team every other week. Bring questions, leave with answers.
Courses & training videos. A course library and step-by-step feature videos included with every account. Learn at 2am if that is your speed.

How onboarding works

Keep exploring

Where this fits with everything else

See all the tools

FAQ

Questions, answered

Does Voice AI answer inbound calls and make outbound calls?

Both. Voice AI can answer your inbound calls around the clock, and it can place outbound calls to follow up with leads, chase quiet estimates, and confirm appointments. Inbound and outbound both draw from the same monthly Voice AI minute allowance on your plan.

How many Voice AI minutes are included?

Voice AI is metered per minute. The Growth plan includes the AI Employee with 100 Voice AI minutes a month (inbound, outbound, and widget calls combined). The Pro plan includes the AI Employee Pro with unlimited Voice AI under fair use. If you enable overages on Growth, additional minutes have separate usage charges. See our pricing page for current allowances and rates.

Can Voice AI book appointments on my calendar?

Yes. It reads live availability from your booking calendar, offers real open times, and writes the appointment onto the calendar with the contact attached; then your normal confirmation and reminder messages go out automatically.

Can it sound like a specific voice?

You can choose from the built-in voice options, and voice cloning is available if you want callers to hear a familiar voice. You also control the greeting, the script, and the guardrails, so it stays on message.

What happens if the caller wants a human?

You set the rules. Voice AI can transfer the call to a person or a ring group, take a detailed message, or book a callback, and either way the contact record captures what was said.

Is Voice AI available on the Core plan?

No. Voice AI comes with the AI Employee, which is included on Growth (with a monthly minute allowance) and Pro (unlimited under fair use). Core includes the full platform without the AI Employee add-ons.

Hear Voice AI answer a call in a real account.