Creating & Sending an Invoice

⏱️ 5-7 min

Build an invoice with your details, a customer, and a product, preview it, and send it by email or text.

Step by step

Build and send your first invoice

Click Search at the top of your screen and type Invoices, then open Invoices & Estimates and click + New, then New Invoice. Click a step to see what to do.

1

Check your details

Click the From block to edit your business name and address. Click the logo area to pick or upload an image from your media library.

2

Pick the customer

Click the customer field and choose a contact. The invoice is tied to a real contact record. The invoice number fills in for you.

3

Set the dates

Check the issue date and change the due date to match your terms, like in 14 days or in 30.

4

Add a product

Click Add Product and pick a saved one. No product yet? Choose + Create Product, add a name and price, and save. Change the quantity for this invoice if needed.

5

Save and preview

Click Save to keep it as a draft. Then click the three dots next to Save and choose Preview to see the real layout in a new tab.

6

Send it

Click Send. Choose Email & Text, Email, or Text, pick a message template, and send. The status on your list changes to Sent.

Which delivery?

Pick how it goes out

The Send box gives you three choices.

📧

Email

Pick this when you want a paper trail.

💬

Text

Pick this for a quick nudge that is hard to miss.

📲

Email & Text

Pick this when you want the best chance it gets seen.

Key terms

Definitions

Tap any term to expand it.

The top section with your business name and address. Your customer sees it.
A saved item with a name and price you can add to any invoice.
A saved invoice that has not been sent to the customer yet.
A practice setting in the Send box, if you see it. Live sends for real.
Help me do it

Things To Do

Finish these before moving to the next lesson. They only take a few minutes.

0 of 3 done

⚡ Tips

  • Preview every invoice before you send. It takes ten seconds.
  • Save a draft first. Nothing goes to the customer until you click Send.
  • Saved products keep names and prices right, so you do not retype them.
  • If you see a Test and Live option, use Test while you practice.
Check yourself

Quick Knowledge Check

Answer a few quick questions to lock in what you just learned. Miss one and we'll show you the right answer.

0 of 4 answered

What does clicking Save do to a new invoice?

Where do you see the exact layout your customer will see?

Click the ____ block to edit your business name and address.

After you send an invoice, its status changes to ____.

Help me apply it

Try This With Your Favorite AI

Copy a prompt below and paste it into ChatGPT, Claude, Gemini, or whatever AI tool you use. Fill in the bracketed details and it'll help you write your own version for your business.

✍️ Write my invoice message

You are a friendly business writer helping me write the message that goes out with my invoice. My context: - [my business name] - [what I am billing for] - [my usual payment terms, such as 14 days] Give me: - A short email version with a clear first line - A shorter text message version - A warm closing line that points to the pay button Keep each version under 60 words and use plain words. Finish by asking me: "Should the tone be more formal or more relaxed?"

📦 Name my saved products

You are a clear product catalog organizer helping me name and describe the products I will save in my software. My context: - [the services or items I sell] - [how I charge, such as hourly or flat] - [words my customers use for my work] Give me: - A short name for each product - A one-line description for each - A tip for keeping the list tidy Keep names under five words and avoid jargon. Finish by asking me: "Which product do I bill for most often?"

That is a real invoice, built and sent. Build a practice one in your own account today. Next, you will add taxes and discounts.