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ElevateAI

For salons & spas

A booked-out chair, week after week.

Rebooking texts that go out on time, birthday offers that bring people in, and reviews that keep new clients coming.

Watch the DemoSee Pricing
crm.elevatenext.ai/bookings

Pipeline

New Client

3 new

Booked

2 active

In Chair

—

Rebooked

—

Regular

—

Conversation

Hi Ivy! It's been 6 weeks. Want your usual Thursday 5pm?

Yes please 💛

You're on the books. See you Thursday!

A day with ElevateAI

  • The client who quietly stopped coming

    At 30 days they get a friendly check-in, at 60 a small free add-on with their next service, at 90 a straight 'we'd love to see you' with your open times. Empty chairs get filled by the people who already liked you.

  • A 2pm no-show

    Two hours later they get a warm check-in, not a scolding, and the next day a reschedule link with the closest matching slot.

  • They walk out happy at 4

    A review request goes out an hour or two later, linked straight to Google, while the blowout still looks perfect.

ElevateAI / Daily timeline

A day for salons & spas

  1. 7:42 AMMissed call, text sent back in seconds
  2. 10:15 AMNew-client form lands in your pipeline
  3. 12:30 PMClient rebooks her usual Thursday slot
  4. 3:05 PMWin-back text goes to clients overdue at 8 weeks
  5. 5:40 PMReview request goes out after the appointment
  6. 9:12 PMAI answers a price DM and books a first visit

The five stages, mapped to salons & spas

  1. 1

    Capture

    Instagram DMs, chat & walk-in calls

  2. 2

    Nurture

    Rebooking & appointment reminders

  3. 3

    Close

    Deposits, packages & Tap-2-Pay

  4. 4

    Reviews & referrals

    Review requests & social reposts

  5. 5

    Reactivate

    Birthday, lapsed-client & seasonal offers

Growth playbook

The Salon & Spa Growth Playbook

Five plays that grow salons & spas, all of them built into ElevateAI.

01Get found where locals look

Beauty is a visual, local business, and the search is short: someone wants a balayage, a facial, or a fill, and they want it near them this week. Your Google Business Profile needs every service listed individually with a starting price, real photos of your work rather than stock, and current hours. Price transparency filters out the people who were never going to book and reassures the ones who were.

Steal these plays

  • Fill out your Google profile: category, services, real photos
  • Post weekly on autopilot: "Balayage before & after"
  • Use a tracked number so you know which listing rang
google.com/search

Wildflower Salon & Spa

402 reviews

Hair salon & spa · Open now · Scottsdale

Weekly post: Balayage before & after

02Answer first, win the job

Your DMs are your phone line. The same three questions arrive over and over (how much is it, where are you, do you have anything this week), and they arrive at all hours. Answering them instantly, and booking straight from the chat, is the single biggest change most salons can make. When you're with a client, an automatic reply keeps the conversation alive and hands off a booked slot rather than a missed message.

Steal these plays

  • Text back every missed call in seconds
  • Let AI answer after hours and book appointments
  • Follow up on day 0, day 1, and day 3 automatically
crm.elevatenext.ai/inbox

Instagram DM · 9:15pm

Hi! Thursday 2pm or Friday 10am for your first visit?

Friday 10!

Booked

03Turn great work into reviews

There is no better moment than an hour or two after an appointment, when someone has just seen themselves in daylight and taken a selfie in the car. Trigger the review text automatically at that point, keep it to a single line, and send it straight to Google where it does the most good for your search visibility.

Steal these plays

  • Ask for the review the evening after a service
  • Route lukewarm feedback to your phone before it goes public
  • Reply to every review with an AI-drafted response
crm.elevatenext.ai/reputation

“Booked from a DM in two messages. Best color I've had here.”

First-visit guest

AI reply drafted ✓

You don't have to build any of this. Every play comes pre-configured, and we set it up with you in your first week.

Watch the Demo

04Ads that don't waste money

Keep your radius tight. Beauty clients travel a short distance and rebook based on convenience, so a small, well-targeted local audience beats a broad one every time.

Steal these plays

  • Send each ad to a first-visit offer page, never your homepage
  • Give every campaign its own tracked number
  • Raise budget only where DMs and calls actually book
crm.elevatenext.ai/reporting

Tracked number: (555) 012-4408

  • Instagram

  • First-visit offer

  • Referrals

Every lead attributed

05Stay top of mind

Every salon has a quiet list of clients who used to come every six weeks and then stopped for no particular reason. Segment them by how long it's been and reach out with an actual reason: at 30 days a warm "we've got a spot with your stylist this week," at 60 days a small free add-on with your next service, at 90 days a stronger offer with a real deadline attached. Naming their usual service and stylist makes the message feel personal rather than blasted.

Steal these plays

  • Text clients who haven't rebooked in 8 weeks
  • Send one useful monthly touch, not a sales blast
  • Make referrals easy with a per-customer link
crm.elevatenext.ai/contacts
No rebook in 8 weeks96 clients
Birthdays this month21

Campaign scheduled

Sample data

Run the whole playbook without hiring a marketer.

Everything above is included in one flat-price platform, set up 1-on-1 with our team, supported live, and running in your first week.

Watch the DemoSee Pricing

No contracts · Unlimited users & contacts · Cancel anytime

Questions from salons & spas

How do I win back clients who stopped coming?

Segment by how long it's been and give the message a reason. A warm 30-day note mentioning their stylist and usual service, a small free add-on at 60 days, and a stronger offer with a deadline at 90. Personalized beats generic: name the service they always book.

What do I do about no-shows?

Two steps, no guilt. A warm check-in about two hours after the missed slot, then a reschedule link the next day with a small bonus for booking that week. Combine it with reminders at 48 and 24 hours plus a confirm-now link and most of the problem disappears.

How do I turn Instagram DMs into bookings?

Answer instantly and book from the chat. Most DMs ask the same three things (pricing, location, availability), so automatic replies can handle them any hour and hand over a booking link. Comment-keyword campaigns let a single reel send the price list to everyone who asks.

What should we post?

Reels first: before-and-afters with client permission, short technique clips, a day in the chair. Keep a booking link in your bio and story highlights. Consistency matters more than production value: a steady cadence of real work is what fills the calendar.

When should the review request go out?

One to two hours after the appointment, straight to Google, triggered automatically. Have the stylist mention it in the chair first. Ask for a private rating before the public link so any unhappy client reaches your manager and gets a fix instead of leaving a one-star.

Made for salons & spas

  • Fill-the-empty-slot win-back campaigns
  • Review request 1–2 hours after the appointment, linked straight to Google
  • Rebooking sequences by service interval
  • Birthday and loyalty offer automations
  • Gift cards and package sales

We set up your pipelines and campaigns with you, 1-on-1, in your first week.

How onboarding works

See it set up for salons & spas.

Watch the DemoSee Pricing