How do I ask for reviews automatically?
Reviews come from timing, not luck. Pick the moment that means a customer is happy (a job marked complete, an invoice paid, an appointment finished) and the request goes out on its own, in your words, while the good experience is still fresh.
- Trigger a review request when a job is marked done or an invoice is paid
- Send by text, email or both, with your own wording
- Automatic reminder if the first ask goes unanswered
- Requests stop the moment someone leaves a review
- Ask one customer at a time or send to a whole list
- Every request and response is logged on the contact record